What You Should Know:
Virtual sitting and virtual nursing solutions are receiving attention from healthcare organizations. Although the use of virtual nursing especially is not yet widespread, and although both use cases often require a significant up-front investment in equipment, organizations are interested in their potential to improve patient outcomes, alleviate staffing shortages, and reduce costs.This report—KLAS’ first about virtual sitting and nursing—is an early look at customer
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KLAS Report
KLAS: Pediatric Organizations Placing Emphasis on EMR Vendor Consolidation
What You Should Know:
The landscape of pediatric healthcare has shifted in recent years. Grappling with changes in the labor market, many pediatric organizations are seeking out a simplified IT approach that enhances patient care and bolsters efficiency. Some organizations have started to consolidate or have already consolidated their technology stack to fewer vendors, with many leveraging more functionality from their core EHR vendors.For this report, KLAS talked to 57 organizations using
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Remote Patient Monitoring: Providers Test Solutions in Rapidly Evolving Market
What You Should Know:
Remote patient monitoring (RPM) has demonstrated promising outcomes†—including earlier intervention and reduced utilization, outcomes that are critical in value-based care arrangements. The options for RPM are rapidly evolving, with many factors for healthcare organizations to consider. Reimbursement is an ongoing question, with some healthcare organizations feeling they can’t rely solely on reimbursement from CPT codes.A new report by KLAS explores the customer
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US Hospital EMR Market Share Growth Driven by Small Hospitals
What You Should Know:
EMR purchasing continued at a strong pace in 2022 and included a significant uptick in migrations and small-organization decisions. Improvements to clinician satisfaction, interoperability, and revenue cycle stability were the primary drivers.A new report by KLAS examines these and other trends in EMR purchases that occurred in the US from January–December 2022.
Analyzing US Hospital EMR Market Share 2023
Key insights are explained as follows:
Oracle
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Risk Adjustment 2023: Which Vendors Drive Value in a Shifting Market?
What You Should Know:
Strategies employed by payers, provider-sponsored health plans, and provider organizations are starting to become more proactive, and the need for solutions with prospective, predictive capabilities is rising. Additionally, amid rising healthcare costs and economic uncertainty, organizations are looking for solutions that deliver more for less.A new KLAS report examines risk adjustment vendors’ abilities to drive outcomes and value, their prospective capabilities,
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What Do Highly Satisfied Users of EHRs Do Differently?
What You Should Know:
The goal of the Arch Collaborative is to help organizations understand not just how to make the EHR usable but how to help clinicians embrace it as a tool essential for delivering great care.To that end, this report examines the responses of over 3,000 highly satisfied EHR users to identify what they do differently from less satisfied peers. Their insights reveal specific areas that other users and organizations can focus on to improve their own
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KLAS: 340B 2023 – Functionality & Pricing Drive Purchase Decisions
What You Should Know:
- Purchasing energy in the 340B market has been high in recent years as (1) healthcare organizations have sought to increase savings, particularly in cost centers like pharmacies, and (2) 340B vendors have expanded the types of customers they serve, according to a recent KLAS report.
- This new report examines 49 recent purchase decisions validated by KLAS between October 2020 and October 2022 to understand why certain vendors are seeing the most purchase energy and
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KLAS: State of Small-Hospital Patient Accounting 2023
What You Should Know:
- Small hospitals are changing their EMRs and patient accounting systems at a greater rate than that of their large-hospital counterparts. Most market selection energy is going to Oracle Health (Cerner), MEDITECH, and Epic; small hospitals also use other vendors like athenahealth, CPSI, and MEDHOST.
- While many vendors offer viable clinical systems, there are significant differences across the customer experience with patient accounting that should not be overlooked
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KLAS Report: ERP Vendor Performance & Adoption in 2023
What You Should Know:
- With regulatory and financial pressures increasing, many healthcare organizations continue to move to cloud-based enterprise resource planning (ERP) solutions, utilizing them to boost efficiency and provide insights into how business processes can improve. To implement and optimize these solutions, organizations rely on their ERP vendors, who sometimes provide an inconsistent customer experience.
- A new KLAS report examines (1) customer adoption across the three
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KLAS Report: SAP in Healthcare 2023
What You Should Know:
- A new report from KLAS finds that several midsize and large healthcare customers have broadly adopted SAP’s platform and appreciate how robust the tools can be.
- Customer feedback around the tools’ usability, however, is mixed; some report high satisfaction and praise the systems’ configurability, while others report frustration with complex interfaces and the number of clicks. In general, respondents see their SAP tools as well integrated and able to achieve what
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